Restaurant Partners

We work with independent restaurants, takeaways, cafes and food businesses that want to reach more customers while building a stronger direct ordering channel of their own. Restaurants can work with us through the Tooting Delivery marketplace, Direct Ordering, or both, depending on their location and requirements.

For restaurants in our South West London marketplace area, Tooting Delivery provides another way for local customers to discover and order from your business for delivery or collection through the Tooting Delivery website and app. The marketplace gives customers a strong local alternative when choosing where to order.

Direct Ordering gives your restaurant its own branded way to accept online orders, giving repeat customers a direct alternative to third-party marketplaces. Depending on the restaurant's setup, this can include:

Direct Ordering is designed to work alongside the major marketplaces. Marketplaces can continue to bring new customers while your direct channel gives existing and repeat customers another way to order.

When repeat orders continue to go through a marketplace, restaurants can keep paying marketplace commission while the customer relationship remains with the platform. Direct ordering gives the restaurant more control and creates opportunities for loyalty, retention and repeat-order marketing.

We can support businesses operating more than one location. Each branch can have its own menu, opening times, delivery or collection settings and operating requirements while remaining part of the same restaurant brand.

Direct Ordering is not limited to South West London. Restaurants across London and the wider UK can use the service even if they are not listed in the Tooting Delivery local marketplace.

If you would like to explore joining the Tooting Delivery marketplace, launching your own Direct Ordering channel, or using both, get in touch with us and we can discuss the best setup for your restaurant.