About Us

Tooting Delivery is a South West London food ordering and delivery marketplace created to support independent restaurants and local customers. We make it easy for customers to discover and order from local restaurants, while helping restaurants build a stronger and more sustainable relationship with the people who order from them.

Our marketplace brings local restaurants together in one place across Tooting and the wider South West London area. Customers can browse participating restaurants and order for delivery or collection through the Tooting Delivery website and app.

Tooting Delivery manages the customer-facing marketplace and works with established technology, payment and delivery partners to provide the ordering and delivery experience.

Alongside our local marketplace, we also help restaurants create their own branded direct-ordering channel. This can include online ordering through the restaurant's own website, branded mobile apps, delivery and collection, loyalty and customer-retention tools.

This allows a restaurant to continue using major marketplaces for discovery while giving repeat customers a direct way to order from the restaurant itself.

While the Tooting Delivery marketplace is focused on South West London, our Direct Ordering service can support restaurants across London and the wider UK. Restaurants do not need to be located within the Tooting Delivery marketplace area to use a direct-ordering solution.

We work with established technology, payment and logistics partners rather than building every part of the infrastructure ourselves. Delivery is supported by Uber Direct, helping restaurants offer on-demand delivery through their direct-ordering channel and through the Tooting Delivery marketplace where applicable.

Our aim is to help restaurants use marketplaces for what they do best - discovery - while building a stronger direct relationship with repeat customers. That means better control of customer relationships, more opportunities to build loyalty and a more sustainable route to repeat business.